Opis oferty pracy:

Best in Class Customer Support Opportunity in Athens for German + English Speakers!

On behalf of our industry leading client we are looking for excellent customer service specialists for call center positions in Athens.

You’ll be working on international technology clients’ accounts, providing best in class customer support on the phone. Your main objective will be to make sure customers are satisfied to increase retention and loyalty. You will involve other teams, technical experts, escalate issues and follow up on them if necessary.

It’s a full-time, project-based opportunity with potential for development. If empathy, patience, superb communication skills, a problem-solving attitude and a consultative approach are your greatest assets you’ll do great in this position.

Outstanding Customer Experience is what this organization stands for and they set out to achieve it by attracting pro-active, energetic, multilingual people who have a knack for delighting customers. Their Athens center is a colorful international environment where you get to work with like-minded people from all around the world. Comprehensive training is provided on arrival, and having mastered the tools and procedures, you’ll be using innovative technology every day to delight customers.

The company offers great benefits, including a bonus scheme, free Greek lessons, relocation package and a wide variety of employee discounts for sports and cultural programs and facilities. Being part of a real People Company you can expect plenty of fun and engaging events like the ever-popular soccer and bowling tournaments or you can join the paintball enthusiasts’ club if you like the adrenaline. The company even has its own summer festival!

This is a great opportunity for an enthusiastic self-starter so don’t wait too long,
Apply NOW with your CV! hellohellas@randstadsourceright.eu

Job title: Customer Support Agent, German
Terms: It is a project-based, fixed term position; 5 days a week in rotating shifts


• Handle incoming inquiries quickly and professionally; be friendly, patient and always look for a successful outcome for the customer
• Create excellent customer experience: strive for customer retention and loyalty
• Work proactively to improve service quality; recognize complex problems and involve team members to resolve them effectively
• Follow-up on open issues and see to their resolution
• Follow all procedures and workflows accurately
• Document customer symptoms and troubleshooting steps clearly
• Provide feedback on a daily basis on emerging issues


• Be a high school graduate (preferably college or university)
• Native or near-native German skills
• Excellent command of the English language, both written and verbal (you will be communicating with your colleagues, supervisors and other stakeholders in English)
• Good PC knowledge (hardware, software, internet)
• Familiarity with Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger
• Superb communication skills
• Be a team player
• Have a customer-centric mindset

Our client offers:

• Competitive salary
• Multicultural work environment
• Relocation package
• Production bonus
• Great benefits & discounts (Greek lessons, theaters & shows, etc.)
• People Initiatives (sport tournaments, health programs, entertainment events, cultural and entertainment opportunities)
• Modern facilities and high technology equipment
• Career development opportunities
• Employee Relations team to help you integrate into the Greek lifestyle and culture
• In-house doctor and examination center


Emese Dévald

zaloguj się:


Pierwsze dni pracy nowo przyjętego pracownika są bardzo ważne z...
Najmniej zaangażowani są Azjaci – jedynie 6%, najbardziej mieszkańcy antypodów...
Ten zawód to idealne rozwiązanie dla osób kreatywnych i pomysłowych,...
Dla jednych wakacje to czas beztroskiego wypoczynku. Dla innych miesiące...
Bezrobocie to bardzo trudny czas dla każdego człowieka. Nieprzyjemna jest...


Praca za granicą jest jednym z najbardziej ekscytujących sposobów na podróże długoterminowe. Nie tylko czyni to podróżowanie tańszym, ale...